Privacy policy

Introduction

Welcome to Sasmita Cases.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit or make a purchase from our website www.sasmitacases.com (referred to as the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information to provide and improve our services:

a. Personal Information

Name

Email address

Phone number

Billing and shipping address

Payment details (processed securely via our payment partners; we do not store card details)

b. Device and Usage Information

Browser type, IP address, and device details

Pages visited and time spent on the Site

Cookies and similar tracking technologies to improve your experience

c. Customer Support Information

Messages or inquiries you send us via email, chat, or contact forms

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders

Communicate order updates, confirmations, and shipping details

Handle payments securely

Provide customer support and resolve queries

Send promotional offers, product updates, and marketing messages (only if you opt-in)

Improve website performance and user experience

3. Sharing of Information

We do not sell your personal data to any third party.

However, we may share limited information with trusted partners for legitimate business purposes, such as:

Payment gateways for secure payment processing

Shipping and logistics providers to deliver your orders

Technical partners (like hosting or analytics services) to operate our website

All partners are bound by confidentiality and data protection agreements.

4. Cookies

Our Site uses cookies to personalize your browsing experience, remember your preferences, and track performance.

You can control or disable cookies in your browser settings, but doing so may affect certain website features.

5. Data Security

We use secure encryption, firewalls, and other technical measures to protect your personal data from unauthorized access, misuse, or disclosure.

While we take strong precautions, no system is 100% secure. You share information with us at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to:

Complete your orders and provide customer support

Comply with legal and accounting requirements

You can request deletion of your personal data anytime by contacting us (details below).

7. Your Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates

Ask for your data to be deleted

Withdraw consent for promotional communication at any time

To exercise these rights, please email us at support@sasmita.in

8. Marketing & Communications

If you subscribe to our newsletter or promotional updates, we may contact you via email, SMS, or WhatsApp with offers and news.

You can opt out anytime by clicking “unsubscribe” or contacting us directly.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, and we encourage you to review their respective policies before sharing your data.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new legal requirements or changes in our business operations.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, feedback, or concerns about our Privacy Policy, please contacts us at:

📧 Email: support@sasmita.in

🌐 Website: www.sasmitacases.com

🏢 Brand Name: SASMITA CASES